C2C Hiring: Mobile Device Testing Engineer

Role: Mobile Device Testing Engineer

Location: Philadelphia, PA (Onsite)

Duration: Contract

 

 

Must Have Skills:

·      Spirent or Eggplant

·      IOS and Android

·      Mobile Device testing

 

Core Responsibilities:

·      Develop, document, and revise test plans and procedures and quality standards for software and hardware, focused on wireless products and related accessories

·      Manage the cross functional bug reporting and resolution process, ability to SW upgrade the devices using OEM tools.

·      Manage the test sample requirements and inventory. Ensure the distributed samples are tracked and upgraded to the latest available firmware level

·      Validate OEM and test partners test results by executing the regression test plan and perform other adhoc random testing

·      Test and certify MRs (maintenance releases or software updates) and Security MRs by executing the regression plan and the test cases impacted by the MR scope.

·      Manage activation and deactivation of the test samples • Compile test results data, collect logs and write required engineering reports, to report to OEMs and other fix agents.

·      Update issues tracking and management tools to ensure all the information is current and properly shared.

·      Troubleshoot related issues and test, maintain, and monitor relevant solutions and logs, Field testing if required to reproduce the issue.

·      Monitor customer-reported issues, perform root cause analysis, and develop test methods to improve overall customer satisfaction.

·      Deploy new test tools as required.

·      Knowledge in JIRA and Confluence.

·      Understanding of LTE and 5G RF and Core technologies.

·      Must be able to communicate effectively and convincingly with all areas of the company – technical and non-technical – as well as with external parties.

·      Collaborate with project stakeholders and internal Development and E2E teams.

·      Self-Starter and must be able to work independently with minimal supervision.

 

Education and Experience Education Level:

·      Bachelor’s Degree or Equivalent Field of Study – Computer Science, Electronics and Telecommunications, Engineering or other related fields.

·      Years Experience – 5+ years in product development and/or technology management roles, including 3+ years in mobile and/or wireless space

 

Other Specific skills:

·      Strong problem solving and analytical skills, communication (verbal and written) skills, leadership skills, and organizational/documentation skills.

·      Excellent project management skills, with a proven track record of successful delivery of projects on time, in line with budget expectations.

·      Excellent collaboration and coordination skills to work across a matrixed team from various internal orgs

·      Effective working knowledge of smartphones, Android and/or iOS operating systems (OS), and mobile wireless telecommunications technology, including GSM/WCDMA/LTE/WIFI

·      Experience with automation tools like Spirent or Eggplant and basic logging skills with QXDM and QCAT.

·      Experience planning, developing, and executing feature test cases and functional test scripts for wireless mobile applications.

·      Experience in performing and managing quality assurance activities, including functional and regression testing, performance and stress testing.

·      Experience in identifying causes of defects, developing improvement processes, and communicating solutions to management or customers.

·      Experience with the industry practices/processes for Certifying mobile products for an MNO or MVNO.

·      Working knowledge of iOS platform and familiarity with iOS devices – iPhones, iPads and Apple Watches or Android Platform with experience handling various OEMs.

·      Working knowledge of SIM and eSIM technologies. Compliance Comcast is an EEO/AA/Drug Free Workplace.