ServiceNow Business Analyst c2c job opportunities Alpharetta, GA

Role: ServiceNow Business Analyst

Location: Alpharetta, GA – Locals Needed

Required Skills and Qualifications:

1. Bachelor’s degree in business administration, Information Technology, or a related field.

2. Minimum of 10 years of experience in business analysis, with at least 2 years of experience specifically working on ServiceNow implementations.

3. Proven experience with ServiceNow, especially in ITIL processes.

4. Strong understanding of ITIL processes, Service Management frameworks, and best practices.

5. Ability to analyze complex business requirements and translate them into functional specifications.

6. Strong communication, presentation, and stakeholder management skills.

7. Experience in leading teams, with the ability to mentor and guide junior business analysts.

8. Proficiency in tools such as JIRA, Confluence, and Microsoft Office Suite.

Thanks

Yogeshsharma K,