
C2C careers
Location – ONSITE- PHILADELPHIA PA
Duration – 6+ Months
JOB DESCRIPTION:
ServiceNow CMDB architect should be a technical leader who provides
leadership to the platform operations and support teams, ensures the
platforms aligns with the business strategy, and leads the development
of architectural and technical standards and best practices.
Platform architect should have experience with ServiceNow enterprise
architecture, security, database design schemas and data modeling,
requirements gathering, integration, middleware, and discovery
technologies.
Also practical experience with Now Platform performance and Health
Scan execution.
Hands on Expertise with Integrations with data ingestions systems
Hands on Experience with Discovery
Ensure the CI data is properly maintained and is available when and
where it’s needed Develop, document, and implement CI data governance
processes and procedures for effectively managing CI data
Ensure that the CMDB effectively supports other ITSM processes such as
Incident, Change, and Asset Mgt.
Develop and monitor CI data health reports / dashboards and resolve any issues
Ensure the quality of the CMDB data is maintained and that target
metrics are established and met, resolving issues in a timely manner
Proactively identify CI classes, attributes, and relationship types
that are required? Proactively identify and resolve CI data, metric,
process, or functionality gaps in the CMDB
Ensure the CIs are created or updated using only approved processes
and procedures
Develop, document, and implement CI data audits and address any issues
that arise
Evaluate enhancement requests and identify appropriate solutions?
Providing leadership when implementing new requirements on the Now
Platform
Contributing to the governance processes”
To apply for this job email your details to amitb@sysmind.com